Frequently Asked Questions

Everything you need to know about our Ayurvedic beauty solutions.

Are Just Herbs products 100% natural?

Yes, our products are formulated using authentic Ayurvedic herbs and certified organic ingredients. We follow clean-label standards and are free from harmful chemicals like SLS, parabens, and mineral oils.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. You will receive a tracking link via email as soon as your order is dispatched from our warehouse.

What is your return policy?

We offer a 7-day return policy for products that are received in a damaged condition or if the wrong item was sent. To maintain hygiene standards, we cannot accept returns on used or opened beauty products.

Are your products cruelty-free?

Absolutely. We are a PETA-certified cruelty-free brand. None of our finished products or raw materials are tested on animals.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for most pin codes across the country. A nominal convenience fee may apply depending on your order value.

Can I use your products on sensitive skin?

Our products are made with gentle botanical extracts, making them suitable for sensitive skin. However, we always recommend performing a patch test on your inner arm before full application.